Welcome to ClassDo, the web-based learning & development platform of ClassDo Pte Ltd (“ClassDo,” “we,” or “us”). Our Privacy Policy explains how ClassDo and its affiliates collect, use, disclose, and protect information that applies to our learning & development platform (the "Service"), and your choices about the collection and use of your information. Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Use. If you do not want your information processed in accordance with this Privacy Policy in general or any part of it, you should not use our Service. This policy applies to all users of the Service, including, but not limited to users of our Developer Portal.
We collect the following types of information about you:
(a) Information you provide us directly
We may ask for certain information when you register for a ClassDo account or correspond with us (such as a username, your first and last names, birthdate, phone number, profession, physical and e-mail address).
We also collect any messages you send us through the Service (such as user feedback, search queries and prompts), and may collect information you provide in User Content you post to the Service. We use this information to operate, maintain, improve and provide the features and functionality of the Service to you, to correspond with you, and to address any issues you raise about the Service.
If you don’t provide your personal information to us, you may not be able to access or use our Service or your experience of using our Service may not be as enjoyable.
(b) Information we receive from third-party applications
We may receive information about you from third parties. For example, if you access the Service through a third-party connection or log-in, such as Google Accounts, by “following,” “liking,”on social media, linking your account to the ClassDo Service, etc., that third party may pass certain information about your use of its service to ClassDo. This information could include, but is not limited to, the user ID associated with your account, an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Service. You may also unlink your third party account from the Service by adjusting your settings on the third party service. If you unlink your third party account, we will no longer receive information collected about you in connection with that service. If you communicate with us via social media, including Instagram, Facebook or TikTok and choose to share your user generated content with us, we may receive information such as videos you’ve created, your photo, your account name and your comments about ClassDo.
(c) Information we receive from other third parties
We may obtain information about you from third-party sources, such as public sources, social media platforms (like Facebook, Instagram, LinkedIn, Twitter and other platforms) and third-party data providers and information services. Examples of the information we may obtain from such third parties include your company, company size, job title and seniority, industry and other profile information. We may share your email address or other information in order to obtain and combine this information with information that you provide to us or other information that we collect when you use our Service.
Some of these providers may combine data collected from our Service through cookies, pixels, tags and similar technologies, with email or mailing addresses to which they have access to help us serve relevant offers to you.
If you are not a ClassDo subscriber, we may obtain your contact details from a social media platform, such as LinkedIn, or a third party data provider, so that we can promote our product offerings and subscriptions to you if we think they would be helpful in your role.
We also may have obtained your details from another ClassDo user, for example when they have shared a User Content with you.
We may also receive information about you and your engagement with our advertisements from our ad servers, ad networks and social media platforms. This may include the websites you visited before coming to ClassDo so that we can determine advertising effectiveness and pay our referral partners.
If you prefer not to have your information used for this purpose, you can opt out at any time by emailing us at privacy@ClassDo.com.
(d) Information we collect from you automatically
We will directly collect or generate certain information about your use of the Service (such as user activity data, analytics event data, and clickstream data) for data analytics and machine learning, and to help us measure traffic and usage trends for the Service. We may also use third party analytics tools that automatically collect information sent by your browser or mobile device, including the pages you visit and other information , that assists us in improving the Service. For more information, please see the paragraphs below on cookies information, log file information, clear gifs, device identifiers, and location data.
(e) Cookies information and information taken from similar technologies
When you visit the Service, we (and our third-party partners) will send cookies — small text files containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets ClassDo do things like help you log in faster, enhance your navigation through the site, remember your preferences and generally improve the user experience. Cookies also convey information to us about how you use the Service (e.g., the pages you view, the links you click and other actions you take on the Service), and allow us or our business partners to track your usage of the Service over time. They also allow us to measure traffic and usage trends for the Service, deliver personalized advertisements that may be of interest to you and measure their effectiveness, and find potential new users of the Service.
You can control or reset your cookies and similar technologies through your web browser, which will allow you to customize your cookie preferences and to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.
(f) Log file information
Log file information is automatically reported by your browser or mobile device each time you access the Service. When you use our Service, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.
(g) Clear gifs/web beacons information
When you use the Service, we may employ clear GIFs (also known as web beacons) which are used to anonymously track the online usage patterns of our users. In addition, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. This information allows for more accurate reporting and improvement of the Service.
(h) Device identifiers
When you access the Service on a device (including smart-phones or tablets), we may access, collect and/or monitor one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files that uniquely identify your mobile device. A device identifier may convey information to us about how you use the Service. A device identifier may remain persistently on your device, to help you log in and navigate the Service better. Some features of the Service may not function properly if use of device identifiers is impaired. Device Identifiers used by ClassDo include the Android Advertising ID and iOS Advertising Identifier.
(i) Location data
ClassDo collects information in order to understand where its users are located for a number of reasons. It helps ClassDo to localize and personalize content, comply with local laws, undertake aggregated analytics, understand if its users use ClassDo for domestic, business or educational use, improve advertising efficiency and estimate the tax liability of ClassDo.
ClassDo may collect your precise or approximate location:
(j) Content within your account
We receive content that you create within your ClassDo account and media you upload for use within it, such as images, documents, videos, metadata about your content, or notes, illustrations, annotations, video recordings, quiz answers, chat text or other forms of input you have made.
We use the information we collect about you for the purposes set out below:
Providing you with the Service: We use the information that you directly give us to provide the Service to you. This includes allowing you to log in to ClassDo, operating and maintaining the Service, giving you access to your User Content and billing you for transactions that you make via the Service. We also use information we collect about you automatically to remember information about you so that you will not have to re-enter it during your visit or the next time you visit the site.
For data analytics: We use information about you to help us improve the ClassDo Service and our users’ experience, including by monitoring aggregate metrics such as total number of visitors, traffic, and demographic patterns.
For Service improvement (including analytics and machine learning): We may analyze your activity, content, media uploads and related data in your account to provide and customize the Service, and to train our algorithms, models and products and services using machine learning to develop, improve and provide our Service.
Customizing the Service for you: We use and combine the information you provide us and information about you that we collect automatically and receive from other sources (including information we receive on and off our Service) and combine it with information about the behavior of other users to make sure that your use of the Service is customized to your needs.
To communicate with you about the Service: We use your contact information to get in touch with you and to send communications about critical elements of the Service. For example, we may send you emails about technical issues, security alerts or administrative matters.
To promote and drive engagement with the ClassDo Service: We use your contact information to get in touch with you about taking part in our surveys or about features and offers relating to the Service that we think you would be interested in. We also use information we collect about you to make sure that you get the most relevant offers and promotions based on your use of the Service, and your preferences. You can opt-out of these communications as described below.
For advertising purposes: We use information about you, including cookies information and other information we (and our third-party partners) collect from you automatically about your use of the Service, to serve, personalize and measure the effectiveness of advertising on the Service and third-party sites and platforms. This includes showing you advertising we think you might find interesting as well as displaying advertising to potential new users that have similar interests.
Customer happiness: We use information about you, information that we collect or and from within your account, information that you provide to our customer happiness team, and information about your interactions with the Service to resolve technical issues you experience with the Service, and to ensure that we can repair and improve the Service for all ClassDo users.
For safety, security, fraud and abuse measures: We may use information about you, your activity, content, media uploads and related data in your account to prevent, detect, investigate and address safety, security, fraud and abuse risks, and to develop our algorithms and models to identify violations of this Privacy Policy our Terms of Use or our Acceptable Use Policy (e.g., detecting content such as pornographic or copyright protected material).
For matters that you have specifically consented to: From time to time ClassDo may seek your consent to use your information for a particular purpose. Where you consent to our doing so, we will use it for that purpose. Where you no longer want us to use your information for that purpose you may withdraw your consent to this use.
For troubleshooting, error resolution and service improvement: We may need to review your User Content to support your request for help, correct general errors with the ClassDo Service or improve our services.
For matters that we are required to use your information by law: ClassDo will use or disclose your information where we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use and our Acceptable Use Policy or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of ClassDo, our users or others.
(a) How we share your information
We share your information with third-party service providers for the purpose of providing the Service to you, to facilitate ClassDo’s legitimate interests or if you consent. These service providers are vetted by us, and will only be provided with access to your information as is reasonably necessary for the purpose that ClassDo has engaged the service provider. We require that such third parties comply with applicable laws, and have security, privacy and data retention policies consistent with our policies to the extent necessary for them to perform a business or technology support function for us.
Some of the third parties with whom ClassDo may share your personal information are service providers who assist ClassDo with functions such as:
(b) How you can share your User Content
(i) Public Posts
Any information or content that you voluntarily disclose for posting to the Service, such as public User Content, becomes available to be read, collected and used by the public. When you set your profile to public, or make User Content public, your information becomes publicly available globally, searchable by other users and can be indexed by search engines. If you or ClassDo remove information that you posted to the Service, copies remain viewable in cached and archived pages of the Service, or if other users have copied or saved that information.
You may share your User Content to your social media accounts, including LinkedIn, Facebook, Twitter, Pinterest and Tumblr. You should ensure that you familiarize yourself with the privacy policies of each of these services and any privacy settings that may apply to the User Content you choose to share on those accounts.
(ii) Organizations
If you are part of a Organization, then any information or content that you create in that Organization or activity you take within the Organization may be shared with other Organization members and the Organization Owner. If requested by the Organization Owner or Organization Administrators, ClassDo may re-assign ownership of any User Content you post in the Organization to the Organization Owner or to another Organization member. The Organization Owner or any Organization Administrator in your Organization may also move, delete or edit any folders or items you share with them, or the Organization.You should ensure that any personal information, confidential information, or User Content that you’d like to keep private is retained in a separate personal account.
(c) Sharing in connection with a merger, acquisition or reorganization
ClassDo may also share, sell or transfer your information to third parties in connection with or contemplation of (including as part of the due diligence process) any merger, acquisition, reorganization, financing, sale of assets, bankruptcy or insolvency event involving ClassDo or any portion of our assets, services or businesses. Information such as customer names and email addresses, User Content and other user information related to the Service may be among the items shared, sold or otherwise transferred in these types of transactions. You will be notified via email and/or a notice on the Service if such a transaction takes place and be given notice of any material changes to the way we handle your data under this policy.
(d) Your employer or other organization associated with your email address
If you sign up for the Service using an email address associated with your employer or another organization (“Admin Entity”), this ClassDo account will be an “Administered Account” and ClassDo may:
If your Administered Account is transferred, the Admin Entity’s admin will be able to access, transfer and control your Administered Account and all User Content associated with it, as well as:
(e) Sharing with other third parties
ClassDo will also share your information with third parties in certain circumstances, such as where you consent to our sharing it with a third party for a particular purpose.
You or your account administrator may also choose to work with third-party products integrated into ClassDo or third-party applications from within ClassDo. Using third party-products or integrating with third party applications could involve importing data from that third party to ClassDo and/or exporting data from ClassDo to that third party. If this requires connecting your ClassDo account to your account on the third party application, you will be asked for permission.
These third-party products and apps are not controlled by us, and this privacy policy does not cover how third-party apps use your information. You should review the terms and conditions of any third party apps before connecting them to the Service. If you object to information about you being shared with these third parties, do not use the product or install the app.
(f) Sharing aggregate data
We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated such anonymized data with third parties
(g) Sharing with authorities
We access, preserve and share your information with regulators, law enforcement, police, intelligence sharing and take down services, or where we have a good-faith belief that it is necessary to detect, prevent or address fraud, breaches of our Terms of Use or Acceptable Use Policy harmful or illegal activity, to protect ClassDo (our rights, property or intellectual property), you or others, including as part of investigations or regulatory enquiries or to prevent death or imminent bodily harm.
Your information collected through the Service will be stored and processed in Singapore, Japan and any other country in which ClassDo or its subsidiaries, affiliates or service providers maintain facilities or employ staff or contractors. ClassDo transfers information that we collect about you, including personal information, to affiliated entities, and to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. As a result, we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. However, we always take steps to ensure that your information remains protected wherever it is stored and processed in accordance with applicable laws. Where required under applicable laws, you consent to the transfer of information to Singapore or any other country in which ClassDo or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.
ClassDo cares about the security of your information, and uses appropriate safeguards to preserve the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from ClassDo, at all times. However, ClassDo cannot ensure or warrant the security of any information you transmit to ClassDo or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third party sites and services that you add to the ClassDo Service, such as social networks. ClassDo is not responsible for the functionality or security measures of any third party.
Following termination or deactivation of your user account, ClassDo will retain your profile information and User Content for a commercially reasonable time, and for as long as we have a valid purpose to do so. In particular, ClassDo will retain your information for the purpose of complying with its legal and audit obligations, and for backup and archival purposes.
We are not responsible for the practices employed by websites or services linked to or from the Service, including the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. In addition, you acknowledge that we are not responsible for and we do not exercise control over any third parties that you authorize to access your User Content. If you are using a third-party website or service (like Google) and you allow such a third party access to your User Content you do so at your own risk. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than through the Service.
We may update this policy from time to time to reflect our current practice and ensure compliance with applicable laws. When we post changes to this policy, we will revise the “Last Updated” date at the top of this policy. If we make any material changes to the way we collect, use, store and/or share your personal information, we will notify you on our website or by sending an email to the email address associated with your ClassDo account. We recommend that you check this page from time to time to inform yourself of any changes.
If you have any questions about this Privacy Policy or the Service, or wish to make a complaint please contact us at:
Email: privacy@ClassDo.com
Write:
ClassDo Pte Ltd
60 Paya Lebar Road
#10-36 Paya Lebar Square
Singapore 409051
